Thursday, July 18, 2013

Brought back power dead mac with following tip from Apple support.

I got a sudden power dead laptop overnight when left in sleep mode as usual. I couldn't get it start by any means and power connector was fine, battery was full etc.
I was pretty sure it was some hardware failure and was about to search Apple Service Centre however, while looking for address online found a toll free Apple support number and thought of giving a call to them.
To my surprise the call was picked up quickly and upon providing serial number and doing some rudimentary checks person on phone quickly asked me try 2 things first didn't work but second work like charm and it came back to life.  a 4-5 min call saved me a 2 hour trip to Apple Service centre and above all all this time I didn't have to hear the recorded sentences with unnecessary "Thank you", "Sorry", "Bare with me" and most importantly I wasn't made to feel like a dumb terminal on the other end.

Anyhow, apart from Rants here is the main purpose of the post to note down the tips.

Tip 1 :
Press   cmd+option+P+R and while pressed use Power  button to switch on Mac which in my case didn't work.

Tip 2 :
Press Right ctrl+options+space and then power button at same time, This worked in my case and my Mac came back on and started properly.

Upon asking what was the issue, I was told it was due to being a full memory and a software bug in OS that may cause it sometimes to appear power dead.  I didn't bother exploring technical details at that stage since I had other things to worry about.

I hope this helps me in future and some one else on the net to try it out first in such case.


Apple Singapore said...

Great post! The fact that you means someone is reading and liking it! Congrats!That’s great advice.

Hao Wang said...

What is a 'right control'? I am new to mac and have found only a control on the left hand side. Thanks!

Cindy said...

It worked for me! Option 2�� thanks.

Mazya uchapati (my low-tech efforts) said...

Hao Wang right control means Ctrl button on right side of keyboard. I no longer have Mac so can't check exact caption now.

Mazya uchapati (my low-tech efforts) said...

Glad it helped someone.

Mazya uchapati (my low-tech efforts) said...
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Mazya uchapati (my low-tech efforts) said...
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